Mindmill’s Bespoke Test Development for a Social Development Programme
Background
A social development arm of a major financial services firm in Sub-Saharan Africa was facing significant challenges in identifying and developing early career candidates for their ‘apprentice style’ programmes. These programmes aimed to equip young professionals with the skills needed to be absorbed into the economy. They needed a solution to create bespoke behavioural psychometric tests and Situational Judgement Tests (SJTs) that could be delivered efficiently and securely. Mindmill was chosen to develop and implement these tests, leveraging their extensive experience in psychometric assessments.
Challenge
- Manual Test Delivery: Previously, tests were delivered manually using pencil and paper, which was time-consuming and prone to errors.
- Manual Scoring: Scoring the tests manually was laborious and increased the risk of inaccuracies.
- Data Collation and Analysis: Data from various tests had to be collated, analysed, and repackaged into usable reports, which was inefficient and delayed decision-making.
- Generic Testing: The existing tests were not tailored to the specific needs of the programme, leading to less effective assessments.
- Compliance and Security: Ensuring data privacy and compliance with regulations such as GDPR was a major concern.
Solution
Mindmill developed a comprehensive solution that included bespoke behavioural psychometric tests, SJTs, and CareerMaps tests, all delivered via Mindmill’s secure and compliant platform.
- Mindmill Integration:
- CareerMaps Tests: Mindmill’s CareerMaps tests were used in conjunction to provide a holistic view of candidates’ strengths, interests, and motivations.
- Role-Based Gap Analysis: Mindmill’s platform identified skill gaps for each role by mapping behavioural, technical, and motivational competencies. This informed the creation of personalised development plans (PDPs).
- Real-World Scenarios: The SJTs included scenarios that mirrored real-world situations the candidates would likely encounter in their future roles, providing a practical assessment of their decision-making and problem-solving skills.
- Digital Delivery:
- Online Platform: All tests were delivered digitally through Mindmill’s platform, eliminating the need for manual, pencil-and-paper testing.
- Instant Results: The digital platform provided instant scoring and results, significantly reducing the time required for assessment.
- Automated Reporting:
- Consolidated Reports: The system automatically collated and analysed data from various tests, producing consolidated reports that were easy to interpret and use.
- Custom Reports and Metrics: The platform generated custom reports and data outputs tailored to the programme’s specific requirements.
- Compliance and Security:
- Data Privacy: Mindmill’s platform ensured that all data was processed securely and in compliance with GDPR and other relevant data privacy regulations.
- Secure Platform: The platform was designed with robust security measures to protect sensitive information.
Outcome
- Increased Efficiency: The digital delivery and automated scoring of tests saved significant time and reduced administrative overheads.
- Improved Accuracy: Automated scoring and reporting eliminated manual errors, ensuring more accurate assessments.
- Enhanced Customisation: Bespoke tests and custom reports provided more relevant and actionable insights.
- Boosted Morale and Engagement: Tailored assessments made candidates feel valued, improving morale and engagement.
- Better Candidate Selection: The programme was able to select better candidates whose performance in the programmes was evidently better.
- Improved Employment Uptake: There was a noticeable increase in the employment uptake of candidates who completed the programmes.
- Satisfied Corporate Partners: Corporate partners were more satisfied with the quality of candidates, leading to increased support for the programme.
- Cost-Effective Solution: The new system was more cost-effective, leveraging Mindmill’s long history and expertise in test construction to deliver high-quality assessments at a lower cost.
By partnering with Mindmill, the social development arm of the financial services firm successfully transformed their talent identification and development processes. The bespoke psychometric tests, SJTs, and CareerMaps tests delivered via Mindmill’s secure platform provided a more efficient, accurate, and cost-effective solution, ensuring compliance with data privacy regulations and significantly improving overall outcomes.
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